Delete your account & data

1. How to request deletion

You can delete your account and personal data at any time, in either of two ways.

• In the app, open Profile → Delete accountand confirm. This is the fastest route and removes your data directly from your device’s session.
• By email, write to sampitoffl@gmail.com from the account you want deleted, with the subject line “Delete my account”. Sending from your own contact details helps us verify the request and act on it quickly.

Either method results in the same outcome: your personal data is permanently deleted as described below.

1b. Delete some of your data without deleting your account

You do not have to delete your whole account to remove something. Each of these is deleted immediately, from inside the app, and nothing about it is kept:

• A declared injury, medical condition, or piece of equipment — open Profile → Coach memory and remove it. Your plan is re-derived without it.
• Anything your coach has learned about you — the same Profile → Coach memory screen lists every fact it holds, each with a remove control.
• An exercise or food on your avoid list — open Profile → Things you’re avoiding and switch it back on, which removes the entry.
• A food log or a logged workout— open the entry from the Diet or Workouts tab and delete it.
• Push notifications — turning reminders off in Profile → Notifications deletes the notification token we hold for your device.

If you want something removed that is not in this list, email sampitoffl@gmail.com describing what you want deleted, from the account it belongs to. We will confirm what was removed. Requests are handled on the same timeline as account deletion, in section 4.

2. What is deleted

When your deletion request is processed, we permanently remove the personal information tied to your account, including:

• Your profile, your account record and optional display name.
• Your phone number, the phone number used to sign in via one-time password.
• Your fitness goal & onboarding answers, everything you told the coach to build your plan.
• Your plans, every weekly training and nutrition-adaptation plan generated for you.
• Your task history, which tasks you completed and at which version (Main, Lite, or Survival), and the reasons you gave when a task did not happen.
• Your weekly reflections, your stand-up answers and notes.
• Your reminders & wellness settings, and your push-notification token, so reminders stop.

Once deleted, this information cannot be recovered. If you sign up again later, you start fresh with a new plan.

3. What may be retained, and why

To keep our records accurate and to meet our legal obligations, a small amount of information may be retained after deletion:

• Anonymized financial-ledger records, a minimal, anonymized record of subscription and Gains activity, kept for accounting integrity. This is stripped of information that identifies you. (Remember: Gains are internal app credits with no cash value, they cannot be bought, withdrawn, or transferred.)
• Legally required records, any information we are required to keep for tax, accounting, or compliance purposes, for the period the law requires.

We retain the minimum necessary, and only for as long as needed. We do not keep your coaching data, reflections, or contact details once your account is deleted.

4. How long it takes

Deletion is processed within roughly 30 days of your request. In most cases it is completed sooner. If we need to confirm anything with you first, we will reach out using the contact details on your account.

5. Cancel your subscription separately

Deleting your PEAKD! account does not automatically cancel a paid subscription. Subscriptions are billed and managed by the app stores, so you must cancel yours separately:

• Apple App Store, open Settings → [your name] → Subscriptions and cancel PEAKD!.
• Google Play, open the Play Store → Profile → Payments & subscriptions → Subscriptions and cancel PEAKD!.

Please cancel before deleting your account to avoid being billed for a renewal. We are not able to manage or refund store subscriptions on your behalf.

6. Your rights

Under India’s data-protection framework you have the right to access, correct, and erase your personal information, and to raise a grievance about how your data is handled. Account deletion is how you exercise the right to erasure. For more on what we collect and why, see our Privacy Policy.

7. Questions or help

If you have any trouble deleting your account, or any question about your data, email us at sampitoffl@gmail.com and we will help. This page is governed by the laws of India, and any disputes are subject to the courts of Tamil Nadu, India.